The Church Divided – not by ideology, but by technology! December 15, 2010

Like many other areas of life, churches are being impacted by the development and adoption of new technologies. A recent article by Terry Mattingly points out the challenges the church (Catholic, Protestant, and probably many others) have in reaching the younger generation who are used to connecting not by paper, phone, or even e-mail, butView Full Page…

Social Media Metrics and Analysis November 13, 2010

Facebook is all the rage among consumers – we know that from discussions among friends and around the water cooler. Companies are trying to manage how Facebook is used in the workplace – both from a “time used” viewpoint, but more importantly from a “what are our employees saying about our company” perspective. And, mostView Full Page…

Electronic Medical Records – how will you access yours? October 25, 2010

Intuit Financial Services (disclaimer – they bought my former employer, Digital Insight) recently published a survey indicating that about 1/3 of Americans now bank online. Precious few, though, have any access to their medical records online, nor do their health care providers. Medical records in the U.S. are still largely paper-based – a thick fileView Full Page…

Innovation failure? – Google’s Wave crashes August 9, 2010

You (most likely) never heard of Google Wave, or never tried it out.  And now you likely never will, at least by that name. It’s been out on the market for about a year, open by invitation only, much like GMail originally was. I wangled an invitation from a student so I could try it,View Full Page…

Funky PR stunts & identity fraud July 17, 2010

Microsoft recently created a fake bank branch (the “Greater Offshore Bank and Trust”) in New York City, and hired “staff” to convince consumers to divulge personal information. The payoff? A promise of $500 for new accounts that consumers opened. Consumers were asked to provide much of the standard identification information – driver’s license, name, socialView Full Page…

One PC secure enough for banking, but still usable for casual Web surfing? June 3, 2010

A wonderful serendipity connected me with some folks at Intel Labs, Nikhil Deshpande and Vinay Phegade. Out of that grew a number of discussions, one of which led to a thought-piece recently published at bankinfosecurity.com. The gist of the piece is that it should be possible to use a single PC for both high-sensitivity workView Full Page…

“Ending poverty in Africa” – a lofty goal, but we’ll see May 27, 2010

I  saw a posting on banktech.com, which led to an article on Voice of America. The basic claim of the headline – that a new mobile banking service, built on top of the existing and very successful M-Pesa money transfer service, will help eliminate poverty in Africa. This new banking service is called M-Kesho (IView Full Page…

A new twist on an old scam – robocalls to prevent verification May 20, 2010

One of the ways your bank tries to protect you from loss is by calling you if it sees transactions that look suspicious. All well and good except for a couple of things: 1) Thieves who can take control of your bank account can tell the bank you have a new phone number, and thenView Full Page…

Second in a field of one . . . April 15, 2010

Click here for a pointer to an op-ed piece in the Ventura County Star on an experience from the Science Fair, back in 1979 (when Copernicus was still practicing science).